Privacy Policy
Information on how we handle and process your personal information and data.
Last Updated: January 2026
Table of Contents
Webframe, Inc. (“Webframe,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, engage with our services, or otherwise interact with us.
Webframe is incorporated in Canada and operates internationally. This policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as generally accepted global privacy standards.
Information We Collect
Information You Provide Voluntarily
We may collect limited personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Business or company details
- Project-related information you choose to share
This information is typically provided when you:
- Submit a contact or inquiry form
- Subscribe to our newsletter or marketing communications
- Engage with us regarding services or proposals
Client Portal Access
Access to login-protected areas of our website is strictly limited to specific client use cases, such as:
- Websites managed or maintained by Webframe
- Website-as-a-Service (rent-to-own) arrangements
Portal functionality may expand in the future, but access will always remain restricted to authorized users only.
Information that is Collected and Stored
Secure Information Handling
Information submitted through our website forms is transmitted securely using encryption. We do not store submitted form data on our website or servers. Information is sent directly to us via email.
Where applicable, form submissions are routed directly to secure third-party platforms (such as email, CRM, or marketing tools) that meet industry security standards.
Secure Handling of Form Submissions
Information submitted through our website forms is transmitted securely using encryption. We do not store submitted form data on our website or servers. Information is sent directly to us via email.
Where applicable, form submissions are routed directly to secure third-party platforms (such as email, CRM, or marketing tools) that meet industry security standards.
Analytics, Tracking, and Third-Party Services
We may use third-party tools and services such as:
- Analytics platforms (e.g., traffic and usage insights)
- Live chat or customer support tools
- Performance, security, or monitoring services
These services may collect anonymized or aggregated data such as IP address, browser type, device information, and usage behavior for analytics, insights, and service improvement purposes only.
We do not sell, rent, or trade analytics or visitor data.
Data Sharing and Disclosure
No Sale, Resale, or Sharing of Data
Webframe does not collect personal data for resale purposes and will never sell or trade personal information under any circumstances.
Confidentiality and Non-Disclosure
All client, customer, and project-related information is treated as strictly confidential. Regardless of scope, engagement type, or duration, we consider all information relating to our clients and their businesses to be private and protected.
We do not disclose sensitive or confidential information to third parties, except:
- Where required by law
- With explicit client authorization
- Where necessary to deliver agreed-upon services (and only with trusted providers under confidentiality obligations)
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, contractual, or regulatory obligations. When information is no longer required, it is securely deleted or anonymized.
International Data Transfers
As we operate internationally, information may be processed or stored outside your country of residence through trusted third-party service providers. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for marketing communications
- Request deletion of personal information, where applicable
Requests can be made by contacting us using the details below.
Security Measures
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, or alteration. While no system can be guaranteed 100% secure, we take privacy and data protection seriously and continuously review our practices.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You can manage cookie preferences through your browser settings.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or business practices. Updates will be posted on this page with a revised “Last updated” date.
Contact information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
Webframe, Inc.
Email: [email protected]